Policies
Revisions, delivery & privacy
Revisions
Personalised Story Song: one minor post-delivery revision.
Premium & Ultimate: one pre-production lyric revision and one minor post-delivery revision.
Minor revisions include factual corrections, name pronunciation and small lyrical adjustments. Additional minor revisions are $15 each.
Not included: full genre changes, a new singer, major rewrites, additional verses or new song concepts.
Technical defects or mistakes made by us are always corrected free of charge.
Delivery
Every song is made by hand, so we show a production estimate for each package rather than promising instant delivery. Your song arrives on a private download page.
Order by December 12 for Christmas delivery. After that, choose a digital gift certificate to give on the day.
Privacy
Your story and any photos are stored securely and used only to create your order. They are never public and never shared. Download links are private and expire.
We never see or store your card details — payments are handled by our secure payment provider.